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October 22, 2024

Genesys Cloud CX Launches AI-Powered Agent Assist for Contact Centers

Genesys unveils advanced AI assistant that provides real-time guidance, suggested responses, and knowledge base access to contact center agents.

Source: Genesys
By Tony Bates
Genesys Cloud CX Launches AI-Powered Agent Assist for Contact Centers

Genesys unveils advanced AI assistant that provides real-time guidance, suggested responses, and knowledge base access to contact center agents.

Source Attribution

Source: Genesys

Author: Tony Bates

Article curated and published by CloudStack Networks

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